PARCO

Inquiry Form

Please also refer to our Frequently Asked Questions (FAQ) page. Please submit your inquiry using the form below.
Please understand that the content of your inquiry or the observance of business holidays may affect the time it takes us to respond. Additionally, based on the content of some inquiries, it may not be possible for us to respond.
The subject of your inquiry(required)

Inquiries related to PARCO stores

*Please be sure to select the name of the store you plan to visit. (Including matters related to lost items)
*For questions about products, please contact the tenant shop directly. →Shop List
*For questions regarding lost items, please be sure to select the store in question and provide details about the date and time of your visit, location, and characteristics of the lost item. From September 15, 2026 onward, please click here for inquiries regarding lost and found items at Shibuya PARCO and Ikebukuro PARCO.
*For inquiries regarding lost and found items from September 14, 2026 or earlier, please check the box for Shibuya PARCO or Ikebukuro PARCO under “PARCO Stores” below and submit your inquiry.

Inquiries related to the Entertainment Business

*Inquiries about game titles from "PARCO GAMES"
For online goods sold by "PARCO GAMES", please contact ONLINE PARCO using the dedicated ONLINE PARCO inquiry form. For inquiries about events organized by "PARCO GAMES", please contact the venue where the event is held.

 Inquiries related to matters other than the above

Your email address(required)
Your email address(confirm)(required)
Name(required)
(First)(Last)
Inquiry(required)
The nature of your inquiry may require PARCO to disclose the above information to a third party (e.g. PARCO tenants, group businesses, external corporations, etc.)(required)

*By selecting “I agree” you acknowledge that you may be contacted by third parties (e.g. PARCO tenants, group companies, external corporations, etc.)